Refund policy

Return Policy

• Please note that we are accepting returns/refunds.
• We only give a one-time exchange within 2 days of delivery.
• Return will accept 30 days with valid reason
• Any complaint with regards to the damage or Missing should be reported to us within 24 to 48 hrs. We may ask for a digital picture of the same in order to review the same. We will issue an exchange/refunds once we received the product back at our office.
• While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of customized products.
• If you have any questions about our return/refund policies, we'll do our best to answer them. Please contact us at thetrulycustom@gmail.com for more information about returns & cancellations.